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FAQ

General Questions

Does Old Dominion Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Are Chem-Dry products safe for my kids and pets?
Is Old Dominion Chem-Dry a steam cleaning service?

Carpet Cleaning

How does Chem-Dry compare to steam cleaning?
What is the best carpet cleaning method?
Why do I need protectant on my carpets?
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
Should I vacuum before you arrive?
What type of chemicals does Chem-Dry use?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
What is considered a room?

Upholstery Cleaning

How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
How often do upholstery manufacturers recommend that you clean your furniture?
Why should I have my upholstered furniture professionally cleaned?

Tile & Grout Cleaning

Why should I have my grout lines sealed?
Why should I have my tile, stone and grout cleaned?
How often should I clean my tile, stone and/or grout?